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Legal

The rules, policies and notices that apply when you visit our website or work with Business Profile Pro. We have tried to write them in plain English, with a short summary at the top of each one.

Last updated: [Date]

All documents

Everything in one place

Pick a document below. The tags show who it is mainly for: everyone who visits our site, clients who buy our plans and services, or anyone who receives texts from us.

The rules for using our website and buying our plans and services: billing, trials, cancellation, ownership, results and liability.

EveryoneClients

What information we collect, why, who we share it with, and the choices and rights you have, including for California and other US states.

Everyone

What marketing can and cannot promise: no guaranteed rankings, leads or revenue, third-party changes, AI content and sample data.

Everyone

How trials, monthly plans, setup fees and one-time services are cancelled, and when refunds are and are not available.

Clients

The terms for text messages from us: how you opt in, message frequency, rates, and how to opt out with STOP or get help with HELP.

Texting

What you may not do with our services: spam, deceptive ads, fake reviews, unlawful content and misuse of texting, email and AI.

Clients

How we and our AI bots and tools use artificial intelligence, what stays under human review, and what we ask of you.

Clients

The cookies and similar tools used on our website, what they do, and how to control them.

Everyone

How we handle your customers’ information on your behalf: roles, security, service providers, requests and deletion.

Clients

Which ones apply to you?

Start with what you are doing

A quick guide, so you do not have to read everything.

You are visiting our website

Reading our pages, using the signup pop-up or a form, or joining our email list.

You are a client

Buying a plan or a done-for-you service, or using our software and AI bots for your own business.

You get texts

Receiving text messages from us. If a local business texts you through our software, that business is the sender.

Quick answers

The short version

A few common questions, answered briefly. The full documents control if anything differs.

Do these documents apply to me?

If you visit our website, our Terms, Privacy Policy, Cookie Policy and Disclaimer apply. If you buy a plan or service, our Terms and the related policies apply to your account.

Can I cancel anytime?

Cancellation, trials and refunds are explained in our Refund and Cancellation Policy and in the Terms. [Cancellation terms: confirm]

Do you guarantee results?

No. Nobody can honestly guarantee rankings, leads or sales, because search engines, ad platforms and customers are outside our control. The Disclaimer explains this in detail.

Who owns the work you create for me?

Our Terms explain who owns what, including when ownership of finished deliverables moves to you. See the “Deliverables and ownership” section of the Terms.

I got a text from a local business that uses your software. Who sent it?

The business that sent it. Reply STOP to that number to opt out. Our SMS Terms explain more.

How do I ask a privacy question or make a request?

Email [legal@email] or use our contact page. The Privacy Policy lists your choices and rights.

Questions?

Not sure which document covers your question?

Tell us what you need to know and our team will point you to the right answer. For legal notices and privacy requests, email [legal@email].