Do you want your business to be found on Google?
Do you want your business to be found on Google?
AI Bots
Business Profile Pro AI Bots reply to website chats, texts and social messages, and answer your phone, using your own business information. They answer common questions, capture leads, book appointments and bring in a real person when it matters.
From [Starting price] · [Included in plans or an add-on — confirm]. See the plans.
Illustrative photography of a fictional business owner and sample brand. Not the Business Profile Pro team.
Where your bot works
People message, text and call. Your bot can be there for all three, using the same business information.
A chat window on your website that greets visitors, answers questions and offers to book a time.
Reply to text messages and to messages on Facebook and Instagram, so questions do not sit overnight.
A voice assistant can answer when you are busy or closed, take details, book a time or pass the call to you.
Website chat
Text messages
Facebook Messenger
Instagram messages
Phone calls
Facebook, Messenger and Instagram are named only as places customers message you. Business Profile Pro is not affiliated with them. Each channel needs your account to be connected. [Confirm channels at launch] Illustrative screens with sample data.
What your bots do
Hours, services, directions, policies, what to bring. Your bot answers from the information you give it, in the tone you choose, and keeps to what it knows. When it is unsure, it says so and brings in a person. [Confirm what information sources we load]
Illustrative preview. Sample data only.
The bot asks a few simple questions and saves the details to your contacts, with the conversation attached. You can see new leads in your Business Profile Pro inbox and pipeline, ready for a follow-up.
Illustrative preview. Sample data only.
Connect your calendar and set your availability. The bot offers open times, books the appointment and sends a confirmation. If your calendar changes, the bot follows it. [Confirm calendar setup and reminders]
Illustrative preview. Sample data only.
Send review requests by text after a visit, and get suggested replies to the reviews you receive. Start in suggest mode, where you read and approve each reply, and switch to automatic replies later if you like. [Confirm review-request setup]
Illustrative preview. Sample data only.
If a customer asks for a person, or the question is outside what the bot knows, it can pause itself, pass the conversation to you and leave a short summary, so you never have to start from scratch. [Confirm how the team is notified]
Illustrative preview. Sample data only.
What you get
The features that matter when a customer is waiting for an answer.
Load your website, services, hours and FAQs, so answers come from your business, not a guess. [Confirm sources]
Words to use and words to avoid are set by you.
Choose how friendly or formal your bot is, and give it words to use and to avoid.
Names, numbers and what the customer needs go into your Business Profile Pro contacts.
Saturday, 3 open times
The bot offers the times you have open and books them, with a confirmation sent.
When a person is needed, the bot steps aside and the conversation is waiting for you.
Suggest: the bot writes a reply, you approve it.
Start with suggestions you approve, then move to automatic when you are comfortable. Test it first. [Confirm modes in your plan]
Illustrative screens with sample data. Your own bot and settings are confirmed during setup.
AI voice assistant
When you are busy, with a customer or closed, your voice assistant can answer, respond from your business information, take details and book a time, or pass the call to a person.
Jordan L.6:42 pm · after hoursBooked
Sam R.1:10 pm · busy lineMessage taken
Priya N.9:05 am · questionAnswered
1Details takenName and phone number
2Appointment bookedThu · 2:00 pm
3Follow-up text sentConfirmation to caller
Prefer something simpler? A missed call can also get an automatic text, so the caller is not left hanging. [Confirm missed-call text setup]
Illustrative sample with fictional callers. Voice AI can make mistakes and works best as a helper, not a replacement for you. [Confirm phone number and call-handling setup]
Before and after
This is an illustration of how a bot can change a day. It is not a forecast, and results vary by business.
The usual picture for a busy owner.
Messages after hours
Wait until morning for a reply
Missed calls
Go to voicemail, many never call back
Booking a time
Back-and-forth texts and emails
Repeat questions
Typed out again and again
New leads
Details scattered in notes and texts
Illustrative
What a day can look like with a bot helping.
Messages after hours
Answered right away from your own info
Missed calls
Picked up by a voice assistant that takes details
Booking a time
Open times offered from your calendar
Repeat questions
Answered the same way every time
New leads
Saved to contacts with the conversation
Illustrative only. No guarantee of response times, bookings, leads or any specific result.
Fictional owners · Sample
Illustrative photography of fictional people. Not the Business Profile Pro team.
How it works
You do not need to be technical. We do the setup, and you decide how much the bot is allowed to do. [Typical time to go live — confirm]
Share your hours, services, FAQs, policies and the way you like to talk to customers. [Confirm intake form or call]
We set it up in plain language from your information, connect your channels and calendar, and choose what it should and should not do. [Confirm setup scope]
You try real questions and tell us what to change. You start in suggest mode, so you approve replies before they are sent. [Confirm]
Turn on automatic replies when you are ready. Read the conversations, and we fine-tune as your business changes. [Confirm ongoing support]
Packages and pricing
Package names, prices, usage and scope below are placeholders until confirmed. [Confirm whether AI Bots is included in plans or an add-on, and how AI usage is charged]
[Plan label]
[One-line description of who this package is for]
From [Price]
[Most popular — confirm]
[One-line description of who this package is for]
From [Price]
[Plan label]
[One-line description of who this package is for]
From [Price]
Not sure what to set up first? Start with your FAQs and your hours, then add booking and calls. Final prices and scope are confirmed before you commit.
Works well with
Pair AI Bots with the rest of Business Profile Pro, or use it on its own.
Put your chat assistant on a fast, clear website that is built to turn visitors into customers.
Keep your profiles active, and let your bot handle the messages that come in from them.
Contacts, calendars, reviews and messages live in one place, so your bot and your team share the same view.
Results and reviews
[Add real, approved case studies and reviews. Nothing on this page is a real result.]
AI Bots
[Add a real, approved client story and result here. Do not publish until the client has agreed.]
[Read story →]
AI Bots
[Add a real, approved client story and result here. Do not publish until the client has agreed.]
[Read story →]
AI Bots
[Add a real, approved client story and result here. Do not publish until the client has agreed.]
[Read story →]
[Client testimonial — add a real, approved quote]
[Client name]
[Business, city]
[Client testimonial — add a real, approved quote]
[Client name]
[Business, city]
[Client testimonial — add a real, approved quote]
[Client name]
[Business, city]
FAQ
Straight answers, without the jargon. Still unsure? Ask our team.
It follows the tone you choose and the words you want it to use or avoid, and we test it with real questions before it goes live. It is still an AI assistant, and we set it up to say so. [Confirm greeting wording]
Yes. AI can make mistakes. Your bot answers from the information you give it and is set to hand off when it is unsure. You can start in suggest mode, where it drafts a reply and you approve it, and you can read every conversation.
The bot can pause itself and pass the conversation to you or your team, with a short summary. The conversation stays in your inbox so you can pick it up. [Confirm how the team is notified]
Website chat, text messages, Facebook Messenger and Instagram messages, plus phone calls through the voice assistant. Each one needs your account or number to be connected, and the platforms set their own rules. [Confirm channels at launch]
Google ended chat in Business Profile in 2024, so there is no bot to turn on there. Customers still reach you from Google through your phone number and website, which your bot can cover.
The voice assistant can answer when you are busy or closed, respond from your business information, take details, book a time or transfer the call to a number you choose. It works best as a helper for common calls. [Confirm call-handling options and phone number setup]
Yes. Connect your calendar and set your availability, and the bot offers open times and books them. [Confirm calendar and reminder setup]
No. It handles the repeat questions and the after-hours messages, so your people can spend time on the conversations that need them.
[Confirm whether AI Bots is included in plans or an add-on, and how AI usage is charged.] See the plans for what is included today.
Your hours, services, FAQs and policies, a few examples of how you like to talk to customers, and access to the calendar and channels you want connected. [Confirm onboarding steps]
Conversations are stored with your contacts in Business Profile Pro. We recommend telling customers they may be chatting with an AI assistant, and adding that to your privacy policy. [Confirm data-handling wording with the owner]
Yes. You can pause a bot, switch between suggest and automatic replies, or set the hours it works. [Confirm controls in your plan]
Ready when you are
Tell us about your business and we will help you set up a bot that answers customers, books appointments and brings you in when it matters. No pressure, and no promises we cannot keep.
From [Starting price] · [Included in plans or an add-on — confirm]
Sample photo · Fictional owner
